Our Vacancies

We have 24 exciting opportunities to join our growing team, as IMPACT Facilitators and as Senior Strategic Improvement Coaches (Demonstrators).

As IMPACT moves into the third year of its delivery phase, these exciting roles have been created to work on our 2025/26 projects, across the UK. Successful candidates will play a pivotal part in helping to get evidence of what works used in adult social care to improve services and lives.  

To apply, you must:

  1. Send a CV and cover letter to [email protected], clearly detailing the role, project and national location you are applying for in the subject of the email. Your cover letter should be no more than two sides of A4, drawing attention to the key skills, values and experiences you would bring to the role, if successful, and the ways in which your CV to date fits with the requirements of the role.
  2. Complete our mandatory additional information form. Applicants that do not complete the form will not be considered.

Informal enquires can be sent to [email protected]

Shortlisted candidates invited to online interview will be asked to prepare a short presentation about the challenges and opportunities of the role and project they are applying to.

Candidates are welcome to apply for more than one role although we ask that you treat each application separately. This means tailoring a separate cover letter for each post and clearly naming each document. The roles cover different areas of adult social care and the roles of Facilitator and Demonstrator are very different.

The place of work for each role will normally be the office of the project host.

We hope this helps with thinking about which post(s) are most relevant for you.

We reserve the right to close these positions before the published closing date. Closed positions will be removed from this page.

Senior Strategic Improvement Coaches (Demonstrators)

  • Part-time (0.50/50%)
  • Fixed-term contract (12 months, target start date September 2025)
  • Salary: up to a maximum £55,755 FTE (50% for this post), depending on experience
  • Closing date: Midnight, Tuesday 1 April 2025
Job description (Word)

THE POST

Positions are offered at 50% FTE for 12 months. While successful candidates may wish to be directly employed by a lead University, the nature of the roles also makes them ideal for possible secondments from policy, practice or applied research. Posts are typically based in the host organisation (a local service or social care organisation) across the four nations. Post holders will work with these organisations, as detailed below, and with our Demonstrator Lead, Robin Miller – as well as IMPACT’s broader team and other partners.

If you have specific questions about the model or roles below, contact Robin Miller ([email protected])

THE LOCATIONS AND TOPICS

  • Boosting employment for people with learning disabilities – Conwy County Borough Council, Wales
    • This role will be based from the Coed Pella Council Offices in Colwyn Bay, though the team work in a hybrid manner.
    • Welsh is desirable but not essential.
    • This project will help progress the Inclusive Conwy Plan 2024-2028 and strengthen inclusivity. Conwy Council’s organisational vision is to be “a progressive county creating opportunity”, and the aim of the project is for the council to lead by example by co-producing a culture of equity, accessibility and opportunities for employment for all. We particularly want to focus on improving internal employment opportunities for people with learning disabilities.
  • Rethinking Home Care: Exploring flexible community care models in Wrexham – Wrexham County Borough Council, Wales
    • Desk space is available in Wrexham (Crown Buildings LL13 8BG) but hybrid working is encouraged.
    • This project aims to create a more inclusive, person-centred and sustainable care system in Wrexham. We want to better align with the principles of strengths-based care in our communities by getting the right care in place at the right time. We have a well-established provider market in Wrexham and would like to collaborate with our partners to maximise our resources to improve outcomes for citizens in Wrexham. We are excited to have this opportunity to work with the IMPACT team to explore the possibilities to innovate our service offer.
  • Boosting reablement within intermediate care as part of a ‘home first’ place-based approach for people living with frailty – NHS Western Isles, Scotland
    • At least one post will be based on the Western Isles, but that there may be scope for the second post to be based on remote-working from the UK mainland.
    • The Western Isles Integration Joint Board is a Strategic Commissioning Board who commission services with NHS Western Isles, Comhairle Nan Eilean Siar and Third Sector partners.  We have a committed multidisciplinary workforce supported by high-quality clinical leadership who have advanced our intermediate care services during the last five years. We are also supported by an excellent Public Health Intelligence Team.   We want to use a co-production approach to explore how to build on our current service model to implement proactive reablement focused care for older people with frailty who use or are at risk of using intermediate care services.
  • Implementing a Self-Directed Support Evidenced Based Outcomes Tool in Northern Ireland – Southern Health and Social Care Trust, Northern Ireland
    • The postholder will work across Northern Ireland in all 5 Health and Social Care Trust areas (and in doing so will avail of flexible remote working arrangements), the postholder will have an office base with the Southern Health & Social Care Trust’s Self Directed Support Team  (Lurgan, Co Armagh)
    • Against the current backdrop of increased demand for social care support and a shift towards outcomes-based social care policy, the aim of this project is to evidence how Self-Directed Support is enhancing the quality of life for individuals in receipt of social care support. Through engaging with people with lived experience and practitioners, we want to demonstrate the key role of SDS in enabling people to have “a life not a care package”.
  • Better support for aging carers of adults with a learning disability – DOH/HSCNI, Northern Ireland
    • The postholder will be based at County Hall, 182 Galgorm Road, Ballymena BT42 1QB. There is also an option for the Demonstrator to work from other locations that may be closer to their home including Belfast, Armagh and Derry/Londonderry. It is expected that the Demonstrator can attend meetings throughout Northern Ireland as SPPG are responsible for the strategic planning and performance of all five Health and Social Care Trusts within Northern Ireland.
    • People with a learning disability (LD) are living longer, most with a family carer. Northern Ireland has a higher proportion of people with a LD living at home and being cared for by family than anywhere else in the UK.   The Strategic Planning and Performance Group (SPPG) in Northern Ireland has responsibility for planning, improving and overseeing the delivery of effective, high quality, safe health and social care services. We want to use evidence to explore how to support our population of aging carers, involving a range of stakeholders.
  • Embedding a research culture which empowers citizens and practitioners to lead co-production across Adult Social Care – Derbyshire County Council, England
    • This role is based within the Adult Care Department at Derbyshire County Council, County Hall, DE4 3AG. Homeworking is an option.
    • This project aims to improve adult social care in Derbyshire by shifting to a culture of co-production with citizen and practice leadership at the forefront of design and delivery. We want to build on current co-production approaches to develop a participatory, research-led culture that uses evidence to inform strategic thinking and continuous improvement in adult social care.
  • Supporting people affected by dementia to Live Well, through great everyday support – NHS Greater Manchester, England
    • The core office location for this role is Tootal Building, 56 Oxford St, Manchester M1 6EU – although the team work predominantly hybrid. There would be travel across Greater Manchester.
    • We want everyone affected by dementia to be supported to live well. We have worked together with people with dementia and carers to agree what should be in place for people and families to enable this. Several localities in Greater Manchester have expressed an interest in collaborating to turn this vision into reality, building on excellent examples already developed. Learning will then be shared across Greater Manchester. 
  • Developing models of community support (direct payments focus) – Calderdale Council, England
    • The Demonstrator will be based in Princess Buildings, Halifax, HX1 1TP. Subject to the necessary checks & sign up to our 3rd party IT policy the host will enable remote access to systems.
    • This project aims to ensure real choice, control and independence for individuals, working alongside communities, those with lived experience and individuals in receipt of Direct Payments. The project will support with continual evaluation and reflection, whilst ensuring the workforce can act as enablers for change.

Facilitators
  • Part-time (0.50/50%)
  • Fixed-term contract (12 months, target start date September 2025)
  • Salary: up to a maximum of £45,413 FTE (50% for this post), depending on prior experience
  • Closing date: Midnight, Tuesday 1 April 2025
Job description (Word)

THE POST

Positions are offered at 50% FTE for 12 months. While successful candidates may wish to be directly employed by a lead University, the nature of the roles also makes them ideal for possible secondments from policy, practice or applied research. Posts are typically based in the host organisation (a local service or social care organisation) across the four nations. Post holders will work with these organisations, as detailed below, and with our Facilitator co-leads Karen Watchman and Kathryn Mackay – as well as IMPACT’s broader team and other partners.

If you have specific questions about the model or roles below, contact Karen Watchman ([email protected]) and Kathryn Mackay ([email protected])

THE LOCATIONS AND TOPICS

  • Supporting staff to deliver compassionate care/improving support for people with dementia and families – Meeting Centres Scotland, Dundee, Scotland
    • This post will be based at the Royal Victoria Hospital Meeting Centre in Dundee. Some travel will be required.
    • Meeting Centres Scotland is developing a co-produced Quality Standards Framework to ensure consistent, high-quality, person-centred dementia support across its network. This framework will balance each centre’s unique, community-led spirit with the need for accountability and reliability, benefiting people living with dementia, their families, and funders. Meeting Centres Scotland’s co-production approach, involving people with lived experience in decision-making, aligns with IMPACT’s mission of bottom-up, evidence-informed change. With IMPACT’s support, Meeting Centres Scotland will unify best practices, strengthen local partnerships, and create a transparent model that enhances sustainability and trust.
  • Improving support for people with dementia and families – Carers of West Lothian, Livingston, Scotland
    • Carers of West Lothian are based in Livingston and operate a hybrid system.
    • Care of West Lothian are looking for a facilitator to work with unpaid carers, staff, and wider stakeholders to explore ‘living grief’: grieving for the person you are losing while they are still alive. Most support currently available online is extremely text-heavy and not interactive. This project will give faces and voices to the difficult, and stigmatised, topic of living grief. It will look at how to sensitively address challenging topics, like loss, identity and death, without skirting around the theme within the delivery of services as well as through improvements to their own website and published information. 
  • Improving staff training/co-production – Brain Injury Matters, Belfast, Northern Ireland
    • Brain Injury Matters are based in Belfast, and operate a hybrid system.
    • Brain Injury Matters NI (BIM) wishes to enhance the understanding and awareness of the importance of hope and how recovery is a long-term journey that continues well beyond the initial rehabilitation people with acquired brain injury receive. The project will co-produce with people who use BIM services and their family members to identify the key messages of what helps in their recovery and everyday lives; and develop training material to convey these messages for health and social care staff who may work with them. By fostering co-production and collaboration, the project aims to create a cultural shift, ensuring services are more inclusive, respectful, and responsive. BIM seeks to build long-term partnerships with health and social care trusts, embedding continuous improvement and real-world insights into training.
  • Encouraging young people to develop careers in social care – Border Links, Berwick, England
    • This role is based in Berwick. Remote working is an option, but a knowledge of the area would be beneficial.
    • This project aims to show young people what this career choice could entail and the enjoyment they could get from it, along with breaking down some of the stereotypes and myths surrounding work in social care. This will be achieved by working with the people who use their services, and their staff and volunteers to create ways to engage young people in their project activities and through outreach work within schools and other community services and groups.
  • Improving staff retention – Ategi, Pontypridd, Wales
    • This role is based at Flynn House, Cardiff Road, Rhydyfelin, Pontypridd, Rhondda Cynon Taf. Hybrid working is an option with a minimum requirement of one day a week on site.
    • Investing in the workforce is crucial for the provision of high-quality care and support. With sector-wide retention rates at around 24%, this project will focus on strategies and resources to help retain those experienced, skilled and valued staff, reducing expenditure on recruitment and improving outcomes for people receiving services.
  • Support for carers of older people – Carents, Newcastle
    • This is a hybrid role with a requirement of at least 1 day a week in the office at Vallum Farm, Military Road, East Wallhouses, Newcastle upon Tyne, NE18 0LL. 
    • The project will harness the voices of seldom heard “carents”  – adults providing unpaid care for their ageing friends and relatives – so that commissioners and decision makers can find better ways to protect and improve the health and wellbeing of this growing population.
  • Care and support for people experiencing homelessness – Street Paws, StreetVet, Dogs Trust (Together Through Homelessness) and Newcastle University, North West England
    • The post is home-based in the North East or North West of England with frequent travel required in these areas
    • For people experiencing homelessness, their pet is often their only companion, support and family in a world of instability.  In the UK, very few temporary homelessness accommodation providers accept pets, forcing people to decide between seeking housing or staying with their pet. This project draws on evidence to enhance pet acceptance in temporary accommodation services so people and their pets can access shelter together.
  • Improving support for people who are LGBTQ+ – Newham Council, London, England
    • This is a hybrid post with local travel required throughout the London Borough of Newham.
    • Promoting wellbeing in a person-centred way involves understanding the whole person. Sexuality and gender identity are fundamental to who an individual is. It is important that the workforce and residents of Newham Council feel comfortable having conversations about sexuality and gender identity in the context of wellbeing, and that services in the borough meet the care and support needs of LGBTQ+ communities.

Due to the nature of the work undertaken in this role all successful applicants will be subject to a satisfactory DBS clearance prior to appointment.  

As part of IMPACT’s commitment to equality, diversity and inclusion we are particularly keen to receive applications from people from black and minority ethnic communities, and will be operating the ‘Rooney’ rule*.  We are also keen to receive applications from people who have lived experience of drawing on care and support, are carers or are front-line practitioners, as well as from people who have experience of working with groups whose voices are seldom heard.  

We value diversity and inclusion and welcome applications from all sections of the community and are open to discussions around all forms of flexible working. While these are part-time posts (with preferred working patterns between Mon-Fri open to mutual agreement), successful applicants will be expected to attend fortnightly meetings with the broader IMPACT team where possible – these are held on Monday mornings (11am-12pm), for one hour.

We would like successful candidates to start in early September. There will be an induction during the third week of September, preferably in-person.  We recognise that this won’t be possible for everyone and alternative arrangements can/will be made for those unable to attend.

(* at least one person from a black and minority ethnic community background will be shortlisted where they meet the essential criteria for the role)  

Our People and Partners