Facilitators
What are Facilitators?
Facilitators are focused on supporting bottom-up change. They work within a local organisation leading an evidence-informed change project.
Through close collaboration, Facilitators review evidence, lead local change and evaluate. Findings and outcomes are shared for replication across the sector.
Projects
2024-25
2023-24
2022-23
Project Team

Karen Watchman
Facilitator lead (job share)
My practice background is in social care with many years as Chief Executive of Down’s Syndrome Scotland. I then moved into academia where I am Professor of Ageing, Frailty and Dementia and work with co-researchers who have a learning disability on dementia-related projects.
I am Founder and CEO of a social enterprise, SquarePeg Training, delivering co-developed training on learning disability and dementia. IMPACT provides a rare and exciting opportunity to draw on different types of evidence and learn how best to put this into social care practice across the UK.

Kathryn Mackay
facilitator lead (job Share)
I am a registered social worker who now works at the University of Stirling. My teaching, research and writing reflect my interests in mental health, ageing, adult safeguarding and supporting human rights in everyday life.
I joined IMPACT to support agencies to develop services with, rather than for, people who use services and the practitioners who work with them. I believe that without true co-production few things change for the better.

Kimberley Coutts-Murray
facilitator project coordinator
I worked in social care for a number of years before completing my MSc in Health Psychology in 2020. Since then, I’ve spent time working with different interdisciplinary teams and research projects across Psychology and Social Sciences.
Most recently I supported the Healthy Ageing Challenge, Social Behavioural and Design Research Programme. I joined IMPACT as this is an amazing opportunity to work together to create real change, and to improve the quality of life for people within adult social care.

Laura Jones
facilitator project officer
I worked as a support worker in homelessness accommodation, and as a women’s worker before moving into academia. My background is in social psychology, with a recent focus on barriers to exiting from prostitution and improving support provision for people involved.
I am passionate about engagement and communication, having previously worked closely with third sector partners, policymakers and with a track record of producing creative, plain language research outputs to raise public awareness. I am excited to help facilitate conversation and connections through my work with IMPACT.

Marlene Kelly
facilitator (england)
I’m passionate about bridging the gap between front-line teams and research, to make things better for the people we support within Social Care.
Previously I’ve managed day services and residential services for both younger adults and older people. I’ve specialised in supporting people with Dementia to live well at the end of their life.

Orla Fitzsimons
facilitator (northern ireland)
I’m a parent carer for a 16-year-old son with disabilities, a mental health service user, and a survivor of domestic abuse. I’m also a Community Children’s Nurse with 25 years of experience working with children and young people with disabilities/palliative care needs, their parent carers and families in Northern Ireland’s communities, homes, and schools.
I discovered co-production and its benefits when I (and other parent carers) formed Parent Action CIC, a social enterprise providing independent advocacy services for parent carers.