IMPACT Staff

Central Staff Team

Our Central Staff Team is largely based in Birmingham and manages the strategic and operational aspects of the project.

Jon Glasby

Prof Jon
Glasby

Director of IMPACT
(Birmingham, England)
[email protected]

The University of Birmingham’s School of Social Policy strapline is ‘to understand the world – and change it’ – and this is exactly what IMPACT seeks to do. I’m a qualified social worker by background, former Director of the University’s Health Services Management centre and former Head of the School of Social Policy. My other roles include being a Non-Executive Director of a local authority children’s service and of an NHS Foundation Trust.

Sophie
Sinclair

Head of Operations
(Birmingham, England)

[email protected]

IMPACT is seeking to create significant change for adult social care across the UK. The opportunity to recruit and develop a new team to deliver and engage such an array of stakeholders with this vital work is really exciting. Previously, I managed two research centres, gained extensive experience in third and private sector organisations. My work involved developing and leading organisational strategies and the teams to deliver these.

Dr Obert 
Tawodzera

Project Officer
(Birmingham, England)

[email protected]

I have always believed that to make a positive change in adult social care we need to understand the lived experiences of and work with people who draw on care and support. IMPACT’s desire to use practical evidence and wisdom was the main thing that attracted me to join IMPACT. Formerly, I’m a care support worker, and recently I completed my PhD at the University of Sheffield, focussing on transnational aged care arrangements between UK-based Zimbabwean migrant care workers and their overseas family members.

Izzy
Kennedy

Communications and Engagement Manager
(Birmingham, England)

[email protected]

The chance to make a real difference to the lives of people across the four nations is really special. IMPACT’s focus on lived experience is what attracted me to the team and being able to share those experiences and stories is exciting. I joined IMPACT after six years working in government communications. I started as a PR apprentice on a Whitehall social media team, and worked in digital comms before becoming the stakeholder manager for a Minister.

Munpreet Sohal

Digital Communications Officer
(Birmingham, England)
[email protected]

IMPACT offers a rare opportunity to work across the UK, implementing real change in the lives of real people. That’s why I’m excited to be part of the IMPACT team. I’m a design-loving, communications professional with a background in Drama and Movement Therapy. I have worked in a number of sectors and specialise in showcasing personal stories in meaningful ways.

Alys Clarke

Communications and
Activity Coordinator
(Birmingham, England)
[email protected]

Joining IMPACT is an exciting opportunity! I was inspired by the mission to drive positive change through research evidence and being a part of empowering individuals who rely on and provide support to make real-life changes within adult social care. I have worked at UoB, within the College of Medical & Dental Sciences for the last 5 years. I supported the Research Office administration, assisting with Research Projects (post-award) and promoting training and development of the Researcher Community and PhD students.

Ben Cuffin-Munday

Centre Administration Manager
(Birmingham, England)
[email protected]

I wanted to be part of a project with nationwide reach and am thrilled to join the team supporting the delivery phase of IMPACT. An exciting time to join! I’ve worked at the University since January 2022 where I joined as an Executive Assistant to the CFO and Deputy Finance Director (Projects). Prior to this, I worked as an Assistant Director in Film and Television Production.

Karen
McCormick

Lived Experience Engagement Lead
(Inishowen, Ireland)
[email protected]

As a parent of a young adult with a disability, I found myself researching personalisation in care and international best practice. This research, alongside my lived experience, ignited a passion for something better – change and reform. That’s what I think IMPACT is about and why I’m delighted to be part of the team. I have enjoyed a varied career across many sectors, mainly in project management roles where stakeholder engagement has been very important. More recently, I have joined the social innovation sector by founding inCharge – to enable better self-direction in social care.

Rawinder Nottra

Senior Project Administrator
(Birmingham, England)
[email protected]

I joined IMPACT because I believe no one understands the adult care system and support services more than the people, families and carers who use them and using the ‘co-production’ holistic approach is crucial to improving it. My background lies in administration,  in my most recent post I provided wide ranging senior administration support for a Research Centre – a collaboration between academia and industry whose core aim was the discovery and development of new engineering processes.

Laura Griffith

Deputy Head of National Embedding
(Birmingham, England)

Laura has previously worked at the Universities of Oxford, Aston and Birmingham, often focusing on understanding people’s lived experiences of public services.  This includes time spent with NICE on people’s experiences of adult mental health services.  More recently, she was a Senior Knowledge Transfer Facilitator with Public Health England, and has been co-ordinating Birmingham’s ‘Creating a Mentally Healthy City’ initiative.

Nathan Stephens

Policy Officer
(Birmingham, England)

My motivation for joining IMAPCT was to support more accountable practice change through the combination of implementing evidence and empowering the voices of those who draw on care and support. Nathan is a PhD student researching a countywide approach to scaling the provision of the Meeting Centre intervention for people affected by dementia. He has committed many of his professional years to care work including dementia care, mental health, and child protection. Most recently, Nathan was an unpaid carer for his Nan who was living with dementia.

Louise McCabe

Deputy Head of Evidence and Evaluation
(Stirling, Scotland)

IMPACT offers me an exciting chance to be part of something that will lead to real change in the delivery and impact of social care.  I started my career as a care worker in residential homes for older people before becoming an academic conducting research and education about the lives of people with dementia and I am now a Professor in Dementia Studies at the University of Stirling. Much of my work has been about understanding and valuing people’s lived experience and I have led large-scale national evaluations of local projects.

Dr Aisha Macgregor

Evidence and Evaluation Research Fellow
(Stirling, Scotland)

I joined IMPACT because of its potential to improve care processes and outcomes across the UK. My research to date has focused on exploring experiences of health and social care provision, including how an ethics of care can be applied to improve practice. I also have experience in implementation science, to help increase the chance of successful uptake in practice.

Laura Reid

Evidence and Evaluation Research Fellow
(Stirling, Scotland)

IMPACT offers me a unique and exciting opportunity to be part of a centre which has a real impact on social care practice. I am a social worker and feel passionately about policy and practice changes being driven by people with lived experience. My research to date has focused on learning from lived experiences and practice knowledge in health and social care. Most recently I have been conducting research with children and families affected by domestic abuse.

David Brindle

Strategic Communications Advisor

David Brindle is a senior commentator on UK public services with expertise in health and social care – he was the Guardian’s Public Services Editor for over 16 years. He now freelances, and is chair of Ambient Support, a charity that provides care and support for older people, people with mental health needs, and people with learning disabilities.

Javiera Elsa
Squadritto

Centre Administration Manager
(Maternity Leave 2023-2024)
(Birmingham, England)
[email protected]

I joined IMPACT because supporting this project gives me a sense of pride. I am motivated to contribute to making a real difference for adult social care provision. My experience has focused on operations and executive support within further education establishments, such as museums and universities.

National Project Officers

Dr Jennifer Betts

Project Officer
(Coleraine, Northern Ireland)
[email protected]

I joined IMPACT because I believe that it will make a real difference to how social care is delivered, thus making a difference to the lives of those most vulnerable in our society. I have worked as a researcher over the last 30+ years in the voluntary sector, the Northern Ireland Assembly, and in academia. My experience in the voluntary sector and in government policy making has given me an insight into the implementation of policies in communities.

Rhiann McLean

Project Officer
(Stirling, Scotland)

I joined IMPACT because I am passionate about evidence-informed practice and co-production. I started my career as a support worker before joining the world of research and evidence impact to improve outcomes for people who use Scotland’s health and social care services. 

Dr Maria
Teresa Ferazzoli

Project Officer
(Sheffield, England)

[email protected]

What I really found exciting about IMPACT is knowing that my future work as an academic is not defined by ‘a gap in the literature’ but by the real problems of real people in social care. My main research interests include the provision of mental health support in different countries. I have been a research associate at the University of Sheffield since 2018 and have worked on research projects that explore particularly sensitive subjects, including human trafficking, support for parents experiencing neonatal death and inequal access to social care and migration.

Dr Victoria
Rivera-Ugarte

Project Officer
(Cardiff, Wales)
[email protected]

I joined IMPACT because I am interested in participatory processes, working side by side with users and practitioners, to create meaningful knowledge for people’s lives. I’m a PhD in Social Policy (University of Bristol) and a social worker, with academic and practical experience in community development, social participation, and decolonial perspectives.

Dr Lesley Stevenson

Project Officer
(Stirling, Scotland)
[email protected]

I believe that identifying and sharing evidence about what works in social care, and overcoming barriers to the implementation of evidence-based practice, are vital ways to enable more people to live good lives. My career started in academic research, completing a PhD in traditional music and tourism at the University of Glasgow. I have worked as a Research Officer at the Royal Scottish Academy of Music and Drama. Later, I worked in policy and research roles in the local government Improvement Service and the Society of Local Authority Chief Executives (Solace). More recently, as Scotland Development Officer for Shared Lives Plus, I worked to develop, grow and raise awareness of the Shared Lives model of social care within Scotland.

Staff Project Teams

Click on the relevant buttons to view the project staff teams.