Embedding a culture of prevention based on what matters to communities 

Project Background

Neath Port Talbot is made up of diverse urban and rural communities that have been shaped by mining and industry. In line with the Welsh Government’s ‘Rebalance of Care and Support’ consultation, the council want to continue to move away from crisis focussed services to community-based support in which communities are central to changing, shaping and developing practice and services.

‘Through working with IMPACT, we aim to create the right conditions and support, so that prevention cuts across and is embedded in all agencies and departments. This benefits the community, by ensuring that people receive the right support, from the right person, at the right time and in the right place.’

Through working with IMPACT the aim is to encourage a system influenced by the community, not a community influenced by the system.

Project Staff

Rosa-Diane Lancaster

Senior Strategic Improvement Coach, Cardiff University

When I’m not working as a Demonstrator, I also run my own business providing adult and community learning and skill development based in Wiltshire. I joined IMPACT because I am
interested in how we all work together to create better opportunities, outcomes and communities for us all. I have been working alongside people with lived experience for over 25 years, in a variety of capacities. Ranging from
volunteering, paid roles for grass roots charities, senior strategic roles for
large national charities, through to running my own business.

Yvonne Phelps

Senior Strategic Improvement Coach, Cardiff University

I joined IMPACT to make a difference to those who need social care and see the role as an opportunity to work with sector leading, innovative professionals who are committed to driving positive change.

I am learning disability nurse, who has worked in various roles within the NHS, WG and private sector for over 25 years, having gained extensive knowledge and experience of health, social services and the third sector from a care management, commissioning, service delivery, service improvement, change management, safeguarding and regulatory perspective.